Course curriculum

  • 1
    Desk Policies + Procedures
    • Policies and Procedures Part 1
    • Policies and Procedures: Access
    • Policies and Procedures: Visitation
    • Policies and Procedures: Student Safety and Other Policies
    • Policies and Procedures: Keys
    • Policies and Procedures: Inclusion
    • Desk Policies Quiz
  • 2
    Contact Protocol
    • Contact Protocol
    • Contact Protocol Quiz
  • 3
    Safety and Security
    • Safety and Security
  • 4
    Title IX
    • Title IX Overview
  • 5
    Front Desk Suite
    • Front Desk Suite Training
    • Updates not included in video above:
  • 6
    FERPA Training
    • FERPA Instructions
    • Marquette FERPA Tutorial Instructions
    • CertificateExample (What it looks like)
    • FERPA Tutorial Completed: Submit Certificate
  • 7
    Next Steps
    • Instructions to Complete/Submit Training
    • SO Manual 2021-2022